Posts

Showing posts from May, 2021

Why No-Code Chatbots Should Be Your First Choice

Image
  What are no-code chatbots?  With the growing need for efficient customer care support, intelligent chat applications like Kapture Chat are becoming more and more prevalent across organizations. These artificially intelligent chatbots have not only significantly reduced customer care costs but have also helped businesses provide the best and the most efficient help desk support there is. Since they have become so prevalent across businesses and their customer care teams have gained an immense amount of value and fame. Now they have become the must-have tools, especially with low-code chatbots. Low-code or no-code chatbots are intelligent chat applications that require very less or no code in the development process.  Low code chatbots or no-code chatbots have drastically reduced businesses being dependent on third-party software developers for their programming services. These low code chatbots are easy to integrate and are hassle-free. With a drastic demand for hassle-f...

How Multilingual Chatbots are Changing the Customer Experience

Image
  What is a Chatbot?  Chatbots are artificially intelligent chat applications that help people have conversations on virtual spaces and platforms. Chatbots help organizations and people communicate seamlessly and in virtual spaces. They are driven by artificial intelligence and machine learning which not only makes them very intelligent and efficient but also makes them the most cost-effective customer management tools in the 21st century. Advanced AI bots like Kapture chat also have Natural language processing abilities that help them provide a more conversational tone along with a human-like touch to their responses.  They not only improve CSAT scores but also help businesses onboard and retain customers. Chatbots like Kapture Chat provides businesses with an efficient chatbot which is intuitive, contextual and multilingual. Here are some of the significance of a multilingual chatbot.  Benefits of Multilingual Chatbot  Provides a Personal Touch Communication ...

How Chatbots are Helping Companies Automate Business Processes

Image
Artificially intelligent chatbots have become the go-to solution for business automation software these days. These intelligent chat applications help businesses provide the best possible customer care services due to the natural language processing abilities and machine learning features. Conversational bot's natural language processing abilities help them better understand the tone and structure of customer conversation due to which they are able to produce contextual responses and facilitate better remediation to customer care tickets.  AI chat applications have become a must-have for businesses looking to automate business processes. Opting for smart AI chat applications like Kapture chat helps businesses streamline their operations for simplicity and achieve digital transformation in the most efficient and cost-effective manner possible. Using smart technology like AI bots not only helps businesses with their digital transformation but also helps them increase service quality...