Use Cases of a chat in employee engagement
Employee engagement and communication has come a long way – both in the B2C and B2B space. The recent outbreak of the pandemic caused companies to work remotely. This made this engagement process even harder and creating happy employee experiences is more important than ever. According to a J. Morgan’s HBR study report that reviewed 250 companies, enterprises that actively invested in employee experience outperformed the ones that didn’t (4.2x in average profit and 4.0x in profit per employee). Their reported average revenue was also twice as large. Why is employee engagement important for enterprises? Higher employee satisfaction – When employees are engaged at work, have their issues resolved and feel satisfied with their position, they tend to stay loyal to the company and be focused at work. Higher retention – Investing in employee happiness and engagement can help you retain your top employees. It can also lower your turnover rates drastically by ensuring that ...