Why No-Code Chatbots Should Be Your First Choice

 


What are no-code chatbots? 

With the growing need for efficient customer care support, intelligent chat applications like Kapture Chat are becoming more and more prevalent across organizations. These artificially intelligent chatbots have not only significantly reduced customer care costs but have also helped businesses provide the best and the most efficient help desk support there is. Since they have become so prevalent across businesses and their customer care teams have gained an immense amount of value and fame. Now they have become the must-have tools, especially with low-code chatbots. Low-code or no-code chatbots are intelligent chat applications that require very less or no code in the development process. 


Low code chatbots or no-code chatbots have drastically reduced businesses being dependent on third-party software developers for their programming services. These low code chatbots are easy to integrate and are hassle-free. With a drastic demand for hassle-free, easy integration chat applications, low code chatbots or no-code chatbots have become the need of the hour, especially with customer care support teams. With the pandemic and work from home policy maintaining sufficient IT persons has become very challenging for businesses these days. And having such artificially intelligent chat applications that require low codes, lift the burden of finding IT personal or third-party developers.


Benefits of employing no-code or low code chat applications


They help businesses cut down on costs 


Installing artificially intelligent chat applications that do not run on low code or no code criteria might not only be a hectic job but also an expensive one. When businesses do not opt for low code chatbots they might have to pay extra charges for third-party software developers for installation purposes. But with low code chat applications, such costs can be cut down significantly. This way low code chatbots or no code chat applications enable businesses to choose a cost-effective customer management tool that gives them a competitive advantage over their competitors.


They provide agility to business operations 


Another major advantage that low code or no code chat applications provide businesses is increased agility. By using low code chatbot building platforms businesses can help themselves by developing chat applications in a matter of a few hours. This not only saves them an incredible amount of time but also helps them build a chatbot without much or any knowledge of coding. No code platforms allow an easy way out of businesses with low or no IT developers because these online platforms come equipped with pre-built modules which do not require codes. This can drastically reduce development time.



They help businesses increase security


One of the most important factors is that businesses keep in mind while deploying or integrating artificially intelligent chat applications in their systems is security. With so many hacking attempts everyday security has become the number one concern for businesses as well as customers. Chatbots or chat applications that are poorly coded can cause a lot of problems like threats or successful hacking attempts. This can lead to a lot of problems for the businesses as well as customers themselves which might lead to a negative brand image and decreased sales which in turn will lead to significantly decreased revenue.


With huge benefits like easy integrations, significantly reduced costs, increased security, increased agility, no-code or low code chatbots are set to become the must-have tools for companies doing business in the 21st century. To know more about low code or no-code chat applications click here for a demo.

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