Kapture Chat

  What is an AI chatbot? From the past few years, businesses have seen a surge in customer requests and an increase in customer care demand. With growing consumers, customer care services become priorities for businesses. But not all businesses, especially startups, can afford traditional methods of customer care services. But there is a way startups can provide the best customer care facilities without compromising on the low budget. The answer is AI chatbots .  These chatbot services like Kapture Chat are software used by businesses to provide automated customer interactions. Online chatbots help businesses to conduct on-line chat conversations with customers without the presence of a human agent. Using chatbots not only saves company spending but also increases productivity and brings in more revenue.  Why your startup needs an AI bot They help startups provide 24/7 customer assistance One of the best features of an intelligent chatbot is that it works from anywhere ...

  The future facet of customer support is gradually changing to conversational support with the increase in AI-driven chatbots and machine learning technologies. Almost all digital channels are being redefined by the use of AI chatbots and are enhancing customer experience across all platforms. Chatbots foster the aspect of customer loyalty and improved customer experience by providing personalized experiences and quick, accurate customer engagements across sales, service, and marketing. We all know what an AI chatbot is. It is a highly intelligent computer program that simulates human conversation and provides support through text and voice calls. But how to choose an intelligent AI chatbot? According to data , “85% of customer interaction will be handled without human agents by 2021.” AI chatbots, when they were initially introduced in the customer support sectors, they were only able to execute rule-based commands. This often led to poor customer experiences and a gradual decre...